As standard we operate a 12 month return to base warranty, however we can quote to include longer warranties on many of our industrial computers and embedded PCs. Contact us to discuss your requirements.
Exceptions:
| Digi Product Category | Warranty |
|---|---|
| Digi XBee®, Digi XBee-PRO®, Digi XBee3® and Digi XTend® Modules, Adapters, Modems, Sensors and Accessories (e.g. USB Adapter, Wall Router, Multi Programmer) | 1 year |
| Accessories (antennas, cables, power supplies) | 1 year |
| Gateways (ConnectPort® X gateways, XBee® Industrial Gateway) | 3 years* |
| Console Servers (Connect IT, Digi Passport®, Digi CM) Device/Terminal/Serial Servers (Connect EZ®, Digi One®, PortServer®, ConnectPort TS and LTS, Connect ES, Connect WS) USB (AnywhereUSB®, Edgeport®, Hubport®, Rapidport) Digi Neo® |
5 years |
| Cellular Routers (TX, IX, and EX routers/extenders) | 1 year** |
*Standard 3 year warranty upgradeable to 5 years with purchase of a Digi Remote Manager® 5 year subscription applicable to the product purchased only at the time of product purchase and with product registration at that time in the Digi Remote Manager application.
** For all Cellular Routers purchased on or after October 1, 2024 with a Digi 360 subscription, the warranty is 1 year. The warranty can be extended with the renewal of a Digi 360 subscription. For Cellular Routers purchased before October 1, 2024, the warranty is 3 years.